IE University- Madrid, Spain

Oct.2019- Jul. 2020

Master in Customer Experience& Innovation

Cologne Business School- Mainz, Germany

Aug.2015- Aug. 2018

Bachelor in International Business

• Final thesis: “The Future Development of the Food Delivery Industry – Analyzing Technological Advances and Customer

Behavior”

Universidad Vina del Mar- Vina del Mar, Chile

AUG. 2017 – DEC. 2017

Bachelor in International Business

• Exchange Semester

FOLO

Co-founder, CEO.

Folo is …

This project showed me how to start a business and what you need ____.

From hiring interns, employee onboarding etc to designing and creating prototypes via prgamns like invison, Adobe Illustrator etc.

I learned to get things done myself and thought myself new skills everyday. This showed my self motivation and …

To start this project I learned everything around

FOLO is a revolutionizing, agile travel technology connecting friends through experiences, itineraries and distribution of magical hidden gems.

• Performed and synthesized market research data (understanding customer needs, market trends, and disruptions)
• Created new onboarding Employee Experience to ensure company branding and culture, Employee training
• Business planning with heuristic approaches marketing plan contributing to communication and time management skills
• Instigated an innovative agile product with programs: Invison, Adobe illustrator

Boston Consulting Group                                                           Sept. 2018- Apr. 2019

CRM Assistant                                                                                    Sydney, Australia

Gathered clients data with MS Dynamics and improved overall CRM system with data driven approach

• Developed standards, processes, achieved overview of 2000+ client’s information (ANZ)
• Collaborated Human Cantered Design department conducting implementation Design-Thinking Methods marketing team
• Customized e-marketing newsletter via Salesforce, HTML, other graphic design tools